If you or someone you know is in immediate danger, please call 911 or go to your nearest emergency room.
For 24-hour crisis support, contact the 988 Suicide and Crisis Lifeline by calling or texting 988.
Nichols & Associates provides clinical support for crisis management. We are not an emergency response service.
A mental health crisis does not announce itself with a warning. It arrives in the middle of an ordinary week, in the middle of a life that was supposed to be holding together.
It might look like a complete emotional collapse. It might look like a quiet withdrawal that has everyone around you worried. It might be a situation that has escalated beyond what you or your family can manage alone.
Whatever the shape of it, Nichols & Associates has the training and direct experience to help.
Crisis management support at Nichols & Associates is led by a doctoral-level clinical psychologist with formal training in crisis assessment, crisis intervention, and patient triage in community mental health settings. This is not general therapy with a crisis section tacked on. It is a specialized clinical discipline, and it requires a provider who has actually worked at the intersection of mental health and acute destabilization.
All sessions are available via telehealth through the Doxy platform, allowing you to access structured clinical support from anywhere in New York State, without delay or having to explain yourself from scratch.
People in crisis often convince themselves they are not in one. If something feels urgent, destabilizing, or beyond what you can manage on your own, that is enough reason to reach out. We are here.
Most therapists are trained to work with stable clients. Crisis work is a different discipline. It requires sharp judgment, experience with acute presentations, and the ability to hold a situation steady while helping someone find their footing.
Dr. Nichols brings that background directly to every crisis management session. With hands-on experience conducting crisis assessments, leading crisis interventions, and triaging patients in community mental health settings, she currently leads a Mobile Crisis Team in Brooklyn, NY. That is not a credential on a wall. It is active, ongoing clinical work at the front line of mental health crisis response.
For individuals and families navigating acute mental health situations in New York State, that distinction matters.
Crisis management is not a single service. It is a process that adapts to what the situation requires. Below is what clients and families can expect when working with Nichols & Associates.
Crisis Assessment Before anything else, the situation needs to be understood clearly. Crisis assessment involves a structured clinical evaluation of the presenting concern, the level of risk, and the resources available. It provides a baseline from which all further support is built.
Crisis Intervention Intervention is the active work of stabilizing an acute situation. This includes helping the individual de-escalate, reducing immediate risk, and establishing short-term safety and structure. It is focused, time-sensitive, and built around getting you to a safer place as quickly as possible.
De-escalation Support De-escalation is a specific clinical skill. It involves reading the emotional state of a situation accurately and responding in a way that reduces intensity rather than amplifying it. Dr. Nichols brings active, current experience in de-escalation from her ongoing work leading a Mobile Crisis Team in Brooklyn, NY.
Crisis Planning A crisis plan is a concrete, personalized document that outlines what to do when warning signs appear, who to contact, and how to access support quickly. Developing one is one of the most practical steps a person or family can take, well before the next difficult period arrives.
Post-Crisis Stabilization After an acute crisis passes, there is still significant clinical work to do. Post-crisis stabilization focuses on processing what happened, rebuilding routine and function, and identifying what changes need to be made to reduce risk going forward.
Family Crisis Support Mental health crises affect the entire family system, not just the individual at the center. Nichols & Associates provides clinical support for family members who are trying to navigate a loved one's crisis: what to say, what to avoid, and how to take care of themselves in the process.
Dr. Nichols creates a safe space free of judgment to allow me to open up fully and explore past and present challenges. She not only listens attentively, but also helps me set achievable goals for healing and growth.
Dr. Nichols made me feel comfortable. Her demeanor was warm and I felt trust immediately that I was able to open up to her without reservations. I would highly recommend her and look forward to future visits.
I found Dr. Nichols to be a great listener, warm bedside manner, and very easy to talk to. In my search for a new therapist, Dr. Nichols checks all the boxes and I'm grateful to have found her on ZocDoc. Would highly recommend.
Licensed Clinical Psychologist | New York State
Dr. Nichols holds a Bachelor of Science in Experimental Psychology from University College London, an MBA from Sciences Po in Paris, and a Ph.D. from Alliant International University in San Diego. Post-doctoral training was completed in New York City.
Her clinical background goes well beyond traditional outpatient therapy. She has formal training in crisis assessment and intervention, and currently leads a Mobile Crisis Team in Brooklyn, NY. That experience shapes how she approaches even the most complex clinical presentations.
She provides therapy in both English and French and holds an active New York State clinical license.
Fun Fact Dr. Nichols has personally traveled to 152 countries and counting. That firsthand experience living across cultures is not just a personal passion; it directly shapes how she works with multicultural, cross-cultural, and expat clients who want a therapist who genuinely understands what it means to navigate life between worlds.
Mental health crisis management is a specialized clinical process that involves assessing, stabilizing, and supporting individuals experiencing acute psychological distress or a mental health emergency. At Nichols & Associates in New York State, crisis management draws on formal training in assessment, intervention, and de-escalation, adapted to the specific situation and needs of each individual or family.
Regular therapy is typically a structured, ongoing process focused on long-term mental health goals. Crisis management is a short-term, high-priority clinical response to an acute situation. The focus is on assessment, immediate stabilization, safety planning, and reducing the risk of escalation. It requires specific training and direct experience that goes beyond standard outpatient clinical work.
Yes. Crisis management sessions at Nichols & Associates are available via the Doxy telehealth platform, making it possible to access structured clinical support from anywhere in New York State without delay. If you or someone you know is in immediate danger, please contact 911 or the 988 Suicide and Crisis Lifeline immediately.
Yes. Nichols & Associates is currently accepting new clients for crisis management and mental health support in New York State. New clients can book through NexHealth or Zocdoc. All sessions are available via telehealth through the Doxy platform in English and French. If you are in immediate danger, please contact 911 or call or text 988.